Privacy Policy

The kenaro GmbH (in short: "we") is the operator of this website, which serves the sale of the software "kenaro", and in addition, serves the users and partners with information about the software supplied. We respect the protection of privacy and comply with the legal data protection regulations. In the following we would like to inform you about how we handle your personal data.

1. Who is the responsible body?

The responsible body in sense of the legal data protection regulations is

kenaro GmbH
Paul-Gruner-Str. 6
04107 Leipzig
inbox =at=
Telephone: +49 / 341 / 600 15 0990
FAX: +49 / 341 / 600 15 0999

Managing director: Ingo Karstein
Register court: Amtsgericht Leipzig, HRB 31878

2. When and for what purpose does kenaro GmbH collect personal data?

** kenaro GmbH ** collects, stores or processes data exclusively for its own business purposes.

Our websites are always available to all users without personal information being collected.

Personal data is only requested, processed and used to that extent, which is necessary for offering you our software and services.

In particular, we collect data about the sale of our software products to the purchasers (end customer), intermediaries or distribution partners.

For the licensing and activation process of our software products we store contact information for each license sold in particular the name and the e-mail address of the end customer. If the end customer is a company, then the end customer can create an anonymous e-mail inbox using the company's name for the contact, instead of an employee's name and e-mail address. When individuals order software licenses, their name and e-mail address are stored.

We delete license information and related personal information data 1 year after expiry of the license if it has not been renewed.

We use the contact information you provide when you purchase a license to send emails to using this contact information: i.e. When the license is activated, when the license is deactivated, before the license expires, when the license expires.

Private persons are able to subscribe to the "newsletter" on our websites. When registering, we store personal data (name and e-mail address and, if need be, options for ordering the newsletter) in order to be able to deliver the newsletter(s) ordered.

3. Collecting general information

When you access our websites, information of a general nature is automatically collected. This information includes: Name and version of the web browser used, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow any conclusions to be drawn about you as a person. This data is also requested when accessing other websites on the Internet. It is therefore not a special function of our website. The above information is statistically evaluated by us.

4. Dealing with your personal information

We protect your personal data against unauthorized access and from abuse. We act in accordance with the data protection law Provisions, as far as possible. We will be bringing up all necessary, technical and organizational security efforts to address this guarantee.

To protect the security of your data during transmission, we use encryption methods (e.g. SSL) over HTTPS. Our servers are secured by a firewall and virus protection.

5. Use of Cookies

So-called "cookies" are sometimes used on our websites. These are very small text files which are stored by your browser on the device you are using and which, among other things, make it possible to make visiting a website more comfortable or safer. Cookies can also be used to better match the offer on a website to the interests of the visitors or to improve it in general on the basis of statistical evaluations.

You can decide for yourself if the browser you are using allows the use of cookies or not. Please note that the functionality of websites may be restricted or even suspended when the use of cookies are not allowed.

6. Use of Google Analytics

Our websites use Google Analytics, a web analytics service of the Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files, that will be stored on your computer and can analyze your use of the website by us. The cookie-generated information about your use of this website will be usually transmitted to a Google server in the US and also stored there. In case of activation of IP anonymization on this website, however, your IP address will be stored shortened by Google within member states of the European Union or in other contracting states of the agreement on the European Economic Area. Only in exceptional cases the full IP address will be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website Google will use this information to improve your use of this website, to evaluate reports on website activity and to provide further information about the use of the website and the internet use of related services and pass these informations to the website operator. The data collected within the framework of Google Analytics by the transmitted IP address of your browser will not be combined with other data by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use all the features of this website to the fullest possible extent. You can also disable the capture and processing of data through the cookie (including your ip address) by downloading and installing the following browser-plugin (

As an alternative to the browser add-on described above or within browsers on mobile devices, you can also stop tracking through Google Analytics by clicking [this link](javascript:(function(){gaOptout(); alert("Google Analytics Opt-out-Cookie erfolgreich gesetzt.");})();). An opt-out cookie will be installed on your device. This will prevent the collection of data by Google Analytics for this website browser in the future, as long as the cookie in your browser remains installed.

Further information can be found under the following sites and (general information about Google Analytics and data protection).

We would like to point out that at all of kenaro GmbH operated websites Google Analytics has been enhanced with the follwing code "Gat.anonymizeIp();" to include an anonymous capture IP addresses (so-called IP masking).

7. Social Plug-Ins from Facebook, Twitter, Google+, LinkedIn and Xing

On our web pages we offer the possibility to use the following "Social Plugins" of the following companies:

To protect your data, we rely on the solution of "Shariff". This will display the plugins on the website only as a graphic, which links to the the corresponding website of the plugin provider. By clicking of the graphic you will thus be forwareded to the respective services of the providers. Only then will your data be transferred to the respective services. If you do not click on the graphic, there will be no exchange between you and the social networks mentioned above.

You can find Information about the terms of collecting and using of your data in the social networks, on their respected websites. Find more information about the Shariff solution here: here.

8. Comments feature

We offer a comments feature on our website if necessary. Users of our web pages can post messages and comments there.

So that a user can leave such a comment on one of our websites, a registration is necessary. This happens through registering with an Email address, username and password. In some circumstances also through registration through an third-party authentification process, e.g. Google Inc., Facebook Inc. or Microsoft Corp.

With registration through a username and password on our website, we will save these personal informations, combined with the email-address and, if possible, with the real name of the user. We do this to protect ourselves against misappropriated content on our website. This way we can trace back the users who have left illegal content on our websites.

When registering by means of an authentication procedure, the respective provider of the procedure is responsible for data protection. In this case, we store only the data of the user reported by the provider of the authentication procedure, in particular the name and e-mail address of the user, and additional technical information, e.g. registration token.

9. Contacting the kenaro GmbH

If a website user contacts us by e-mail or contact form, the information he has provided will be stored for the purpose of processing the request. We will contact the user if this the request makes it necessary.

10. How long does the data stay stored

We adhere to the principles of data avoidance and data economy. Therefore, we store personal data only as long as necessary to achieve the purposes stated here or as required by the legislator by specifying mandatory storage periods. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding data are routinely blocked and deleted in accordance with the statutory provisions.

Regarding our software products, we store licensing information for up to one year after expiration of a license, if it has not been renewed.

When users use and subscribe to our comments function, we store personal information about the user as long as the user is registered on our platforms and their comments are visible.

11. Your rights concerning information, correction, suspension, deletion and objection

You have the right of being informed about your personal data stored by kenaro GmbH at any time. You have a right to correction, blocking or, apart from the prescribed data storage for business transactions, deletion of your personal data.

Therefore please contact

For a data lock to be taken into account at all times, this data must be stored in a lock file for control purposes. You can also request the deletion of the data, as long as there is no legal archiving obligation. As far as such an obligation exists, we lock your data on request.

You can make changes or revoke your consent for the future by notifying us.

12. Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services or products.

Your new visit will then be subject to the new privacy policy.

13. Questions to the data protection commissioner

If you have further question about the data protection at the kenaro GmbH, please write an email or contact us:

kenaro GmbH
Paul-Gruner-Str. 6
04107 Leipzig
inbox =at=
Telephone: +49 / 341 / 600 15 0990
FAX: +49 / 341 / 600 15 0999